When you suspect your telephone, broadband or mobile network is down, who do you check?

There have been quite a few outages in the last few years, so the following info may come in handy.

Call their hotlines (which you likely to get through when there is a outage):

  • Singtel: 1688, http://info.singtel.com/faq-contact-us
  • M1: 1627, http://web1.m1.com.sg/M1/myaccount/hotlines/index.html
  • Starhub: 1633, 6873 2828, http://www.starhub.com/personal/support/contact-us.html

Check their corporate Facebook pages (M1 has failed me in a few occasions):

  • https://www.facebook.com/singtel, https://twitter.com/SingTel
  • https://www.facebook.com/mobile1
  • https://www.facebook.com/StarHub, https://twitter.com/StarHub

The independent websites that respond fast in the past are:

Disagreed? Let me know.

Related links: